Legal

Privacy Policy

Last updated: January 2024

Introduction

UsageFlow ("we", "our", or "us") operates AI Runtime Billing Infrastructure. This Privacy Policy explains how we collect, use, and protect information when you use our website, Console, agents, and related services.

Information We Collect

We may collect account information (such as name and email), authentication data from identity providers, product usage and metering telemetry needed to operate the Ledger, and technical logs (IP address, browser/device information) for security and reliability.

How We Use Information

  • Provide, secure, and improve UsageFlow services
  • Operate metering, policy enforcement, and billing sync
  • Communicate about product updates and support
  • Comply with legal obligations

Data Protection

Sensitive credentials and tokens are anonymized/encrypted in our systems. We do not store sensitive credentials in plain text.

We use industry-standard safeguards and limit access to personal data to personnel who need it to operate the service.

Third-Party Services

We may use trusted processors for authentication, hosting, analytics, and payments (for example Auth0/Google, cloud providers, and Stripe). Those providers process data under their own policies and our agreements with them.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to certain processing. Contact us via usageflow.io to exercise these rights.

Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date.

Contact

Questions about this Privacy Policy can be sent through usageflow.io.